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• We offer a variety of Guaranteed Response SLAs that range from next week response to 8 hour problem resolutions.  Some of the country’s most prestigious hospitals and important government agencies depend on Intenna Systems certified technicians to keep their critical wireless communications system in top functional condition.

• Almost all DAS and Small Cell solutions offer some level of alarming and NOC Monitoring, but less than 25% of these features are actually used.  With Intenna Systems maintenance support and alarm monitoring, enterprise customers can be assured that their investment is proactively maintained securing the dependability of your wireless communications. 

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• Spares and Warranty are essential to any DAS system deployment.  Often times DAS electronic components can have lead times of several weeks to a few months.  Intenna Systems offers access to pooled spare parts in our spares depot exclusively to our maintenance and support customers.  We also offer extended warranties beyond the manufacturers limited warranty to our maintenance and support customers.

• Our experienced technicians will perform Proactive Check-ups and routine preventive maintenance on in-building systems of all types to ensure maximum life of critical components and mitigate potential outage issues.

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